Managed Service Providers (MSPs) are Offering Higher-level Services | Trend Watch

Carolyn April, senior director of industry analysis at CompTIA, shares data from the 2021 Trends in Managed Services survey that highlights the higher-level consulting and solution selling services that MSPs are now offering.

In this video, you’ll learn:
1) Why MSPs need to add higher-level offerings to their portfolio.
2) How MSPs can become trusted partners to their customers through services that support strategic and longer-term business planning.
3) Different types of higher-level services that are successful with customers.

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Take a deep dive into the latest tech industry trends with CompTIA’s research team. In each video, Carolyn April, senior director of industry analysis, or Seth Robinson, senior director of technology analysis, breaks down the latest data and market intelligence to identify a key trend in the industry and explains how it’s impacting businesses that sell technology solutions, their customers, and the IT workforce. Stay on the leading edge of the business of technology with CompTIA’s original research and market-leading analysis.

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CompTIA is a member-led association of thousands of technology organizations and hundreds of thousands of business professionals, leaders and influencers worldwide. Together, CompTIA members identify, develop and share innovative tools and resources that drive the inspiration, adoption and evolution of business technology solutions. Learn more about becoming a CompTIA member:​​​

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